How do you manage training at your bank or credit union? It is a challenge to build training and then to pull people together to present needed training and information. It can be an exhausting juggling act of preparing training material, bringing in outside trainers, pushing people to online training resources or a combination of all of those things.
A popular way to train today is with webinars. You can create internal webinars, register for live webinars from providers on key topics your bankers need or purchase a previously recorded webinar.
One of the most beneficial aspects of the webinar format is the recording feature. Creating a CD ROM or being able to access a previously recorded webinar as a download means you can make the training accessible on a more flexible schedule.
Many of our clients tell us that the recorded version of a webinar enables them to provide training in a more convenient arrangement that is well-received by both the learner and the learner's supervisor. A supervisor may resist your attempt to train their people when you pull them away from regular duties for training. Overcoming resistance by supervisors is a part of the trainer's job. Instead of pulling people off the job, provide a training CD or a link. The supervisor can then schedule the training for each team member at a convenient time.
InterAction Training has a list of topics aimed at helping you get easy, convenient and affordable access to CD ROM training. Check them out here.
Make Training Stick Tip
When you create a learning library also create a discussion sheet on each recorded webinar that asks the learner to make notes of key points they were introduced to or reminded of as they participated in the training. Then follow up with a one-on-one or team discussion concerning the training.Still learning,
Honey
www.interaction-training.com
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