Have
you run a marathon, a 10K or down the street? Without training you can probably make it a block or so but
you will give up or keel over if you try to run a lengthy race with no
investment in building your strength.
The sentiment is the same in running a bank, a credit union or any
organization. Without training,
employees may give up and get lazy from lack of a plan. When it comes to training, set your
sights on your destination then map
out the
route that will take you there.
Everyone
invested in your bank hopes that the staff— from top to bottom — is
well-trained. Are you using hope and luck as your strategies for making training
a priority? I suggest doing a needs assessment, set goals and making
a plan as a much better strategy. I am sure you would agree that you need to
rely on more than hope when it comes to people knowing how to do their jobs. Well-trained professionals are what
build a reputation of excellence among customers, regulators, peers, investors
and the community for your company.
Do you ever
find yourself thinking we sure are lucky that we have people who know what to
do and how to do it? Certainly, being grateful for the talent and skills of the
staff is admirable and a best practice when expressed. Should the hope and luck
strategies crash, then what?
Training
is about preventing problems and solving problems. Training enhances confidence
and
builds collective and individual intelligence.
Tomorrow
I’ll blog on how to get started.
If you
have any questions please comment on this blog or through facebook message. I am a problem solver. That is why I love training and helping
others through challenging situations.
Still
learning,
Honey
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