Thursday, July 25, 2013

Trainers: Flood with Feedback



Need to keep your audience more on track?  Want to bump up your teaching effectiveness?  Flood them with feedback.  Feedback  is crucial to effective learning and helps both the trainer and the learner stay on track.

Gathering feedback:
·      identifies the present state of learning.
·       highlights what needs to be learned and suggests next steps.
·       monitors progress in learning.
·       helps detect problems quickly.
·       reinforces learning accomplishments.

Many adults become frustrated when learning doesn’t come easy.  They can lose their confidence in being able to master a new skill.   Without skillful feedback and tutoring from the trainer the learners may lose motivation.  Maintaining interest can become challenging.

Tips for Giving Feedback

Don’t Hesitate
Provide feedback ASAP.  This enables learners to make any necessary changes or modifications.  In addition, they are more likely to see the importance of the feedback and make the necessary connections to what they have been doing.  If the learner is not grasping a point in the lesson it may prevent additional learning as the course moves on.

Include the positive
Sometimes the feedback needed will not be positive.  If, for example, they have not followed instruction, or have seriously misunderstood a key issue, then the trainer’s feedback will naturally contain many negative points.  However, in most cases, the trainer can offer something positive in the feedback as well.

What you say and how you say it will have a lasting impact on learners.  Think carefully about tone of voice and body language in giving feedback.  Feedback is an opportunity to strengthen rapport with the learner and to provide a teaching moment.

Feedback goes both ways
Use feedback as a two-way activity.  Encourage students to voice their concerns.  The more you understand their difficulties in learning, the greater is the chance that you will be able to train them effectively and provide the right feedback in the best possible manner. 

Still learning,

Honey
Interaction Training
281-812-0211

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