What is the motivation to investigate and implement strategies that promote employee engagement? Gallup says that disengaged employees may be costing the US economy $450-$550 billion per year! Their research goes on to say that on the average ONLY 30% of the workforce is engaged. The remaining 70% are most likely committed to undermine what engaged workers accomplish.
Imagine the results at your shop if you could bump up the
number of engaged employees. Engaged employees are more dependable, they
operate from a “can do” way of thinking versus “can’t do”. Engaged employees
are 21% more productivity and leave customers feeling appreciated and cared
about. Happy, capable employees help recruit happy, capable new hires. Happy
employees leave a positive impression on the customer and the end result is
happier customers. Happy customers refer new customers.
Empowering and engaging your employees is about leadership. Provide
innovative and effective leadership training. Set the bar high for management;
leaders are to be on the lookout for ways to encourage and challenge employees
to stretch and discover their potential. Inspiring and coaching employees to
increase their capability.
The most engaged workers say they work for a leader that has
confidence in them. The road to engagement for employees is paved with a sense
of responsibility towards their leaders and a belief that what they do and how
they do it is valued.
There isn’t a vaccination or miracle vitamin that ensures
employee engagement. What brings engaged employees forward in the workplace is
leadership. Leadership is a skill. Provide leadership training. Expect managers
to learn how to lead. Then your leaders can pump up the bottom line with
engaged employees.
“Leaders don’t create
followers, they create more leaders.” – Tom Peters
Still learning,
Honey
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